Shipping Policy

1. Order Processing

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order is processed, you will receive a confirmation email with your tracking information.

2. Shipping Methods

We offer the following shipping methods for domestic and international orders:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Estimated delivery within 2-3 business days.

Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors such as weather, carrier issues, or peak holiday seasons.

3. Shipping Rates

Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost for your order during the checkout process before completing the payment.

4. International Shipping

We ship to most countries worldwide. International orders may be subject to import duties and taxes, which are levied once the package reaches your country. SMART CONNECTION LLC is not responsible for any additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email, allowing you to track your package’s progress. Please allow 24-48 hours for the tracking information to become available.

6. Incomplete or Incorrect Address

Please ensure your shipping address is complete and accurate during checkout. SMART CONNECTION LLC is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If a package is returned due to an incomplete or incorrect address, the customer will be responsible for the cost of reshipping the order.

7. Lost or Stolen Packages

SMART CONNECTION LLC is not responsible for lost or stolen packages. If your tracking information states that your package was delivered and you have not received it, please contact the carrier directly to file a claim. If you need assistance in this process, feel free to contact our customer support team, and we will do our best to assist you.

8. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

We appreciate your business and strive to provide you with the best shopping experience at SMART CONNECTION LLC.